AI tools for New York home care agencies

Software for the back office of home care.

We sit with your coordinators, find the work that eats their week, and build tools that do it for them. Training compliance, intake, shift coverage, billing.

Book a free 30-minute consult See how we work

Sample report · illustrative data

In-service compliance, next 90 days

HHA 12h · PCA 6h

Lapse within 90 days: 87
Can't be scheduled today: 12
Hours still owed: 418

Aide	Role	Hours	Due	Status
#0932	HHA	0 / 12	Nov 3	Blocked
#2041	HHA	4 / 12	Dec 2	21 days left
#1520	HHA	11 / 12	Jan 18	1 hour left
#0644	PCA	3 / 6	Feb 9	On track
#1187	PCA	6 / 6	Done	Compliant

Up to $250K a year

saved by one New York City home care agency after replacing its in-service training platform with a system our founder built.

12 hours

of in-service training every home health aide needs each year.

10 NYCRR 766.11

6 hours

for every personal care aide. Both show up in your next DOH survey.

What we fix

The work that keeps your coordinators late.

In-service compliance

Every aide's hours, tracked before they lapse

We track hours aide by aide, remind aides before they fall behind, and keep your records ready for a survey.

Referral intake

Faxes and emails turned into intake records

Referrals arrive by fax, email and phone. We pull out the details and draft the intake record for your team to check.

Shift coverage

Call-outs covered faster

When an aide calls out, we find who is qualified, nearby and compliant, and reach them first.

Billing and authorizations

Problems caught before the claim goes out

We flag missing authorizations and paperwork early, so fewer claims come back denied.

Free, 30 minutes

Free consult

Tell us where your team loses time. We'll walk through the workflow with you and tell you plainly whether software can fix it, what it would take, and roughly what it would cost.

No prep needed. Bring the problem that annoys you most.

Book a time

Where your coordinators' hours actually go
Which fix would pay for itself first
What it would take to build, and a rough price
A straight answer if software isn't the right fix

How we work

We build it with your team, then keep it running.

Sit with your team
We spend a few days with your coordinators and watch the work as it actually happens.
Build it
One fixed price, agreed before we start. You see working software within weeks, and you only pay in full once you're satisfied.
Keep it running
A monthly fee covers fixes, changes and support when your other systems change.

About

Built from inside a home care agency.

Caseload Labs was started by a Princeton student who spent the past several months building operations software inside a New York City home care agency, next to its intake, scheduling and compliance teams.

The training-compliance system behind those savings is one of them. We know what a DOH survey looks like, what a coordinator's inbox looks like on a Monday, and why the fax machine is still on.

Contact

Tell us what's eating your team's week.

Book a free 30-minute consult, or email us directly.

Book a free consult sai.voruganti@princeton.edu